Job Description

PERSONAL LINES CSR

LOCATION: CONCORD

 

Responsibilities include:

  • Providing exceptional day to day customer service to our clients
  • Processing policy changes
  • Maintain professional relationships with Insurers and Underwriters
  • Assist and provide support to Producers as required
  • Processes call backs, submissions and mail in a timely manner
  • Flexible to perform various assigned tasks
  • Promotes company features and benefits as part of ongoing portfolio reviews
  • Cross sell / up-sell a variety of products at every opportunity
  • Promotes client loyalty through attention to detail and relationship building
  • Remains current on all company philosophies and procedures
  • Accepts risks within established guidelines

Qualifications:

  • Currently holds RIBO license in good standing
  • Minimum 2 years previous Personal Lines experience
  • You have strong knowledge of the insurance industry
  • You have very strong communication skills over the phone and in person and be able to communicate professionally with a wide range of clients
  • You have the ability to communicate effectively with clients, both verbally and in writing
  • You have excellent interpersonal skills
  • You have excellent organization and time management skills
  • You possess a professional telephone manner
  • You have demonstrated your ability to function effectively in a fast-paced, multi-faceted environment
  • You maintain a positive attitude and are a team player
  • You have strong analytical and decision making abilities
  • You demonstrate the ability to adapt to change
  • You have excellent computer/keyboarding skills

 

CONTACT INFORMATION

Qualified candidates, please contact Anna-Lisa Sippola, Talent Acquisition Partner, DGA Careers at annalisa@dgacareers.com or 416-868-6711 ext 237.

Founded in 1986, DGA Careers specializes in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. DGA Careers assists qualified professionals in claims, underwriting, sales, customer service, and more, connect with the Canadian insurance industry at all levels. 

If you are already working with another DGA recruiter, please feel free to ask them about this position. 

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.  

Job Posting Details

Job Type

Full-Time
Permanent

Market Segment

Insurance
Property Casualty Insurance

Company Type

Recruiting Consultants

Languages Required

English

Education Required

Post Secondary Education
RIBO

Minimum Experience Required

1 to 2 Years

Contact Information

Company’s website

www.dgacareers.com

Contact Name

ANNA-LISA SIPPOLA

Contact E-mail

annalisa@dgacareers.com

Phone number

416-868-6711