Job Description

Broker Systems Coordinator 

The Employer:

Our client is a National insurance brokerage that provides property, casualty, and risk-management services to a wide range of industry sectors. The rewards package includes competitive compensation, work/life balance, opportunities to learn and develop your career. Your career opportunities are endless when given the chance to work in an office with very high employee engagement and positive moral. 

The Company prides themselves on hiring self-starters who thrive off of providing top-notch customer-service, and constantly push the envelope when it comes to strategizing new ways to grow their business. 

Duties and Responsibilities:

Participate in quality control, end user testing and user acceptance to ensure that solutions meet both business requirements and technical requirements, including performance, maintainability and stability

Participate in business and technology meetings to fully understand their needs, consult and work within the team to deliver appropriate quality solutions and services in a timely and efficient manner

Review and analyze organizational needs and goals to determine future impacts to applications and systems

Train users on the use of the Custom Application Tool, including input, output documents and workflows

Review the work and usage done in CAT by users to confirm accuracy and work flow are being adhered to 

Position Requirements:

In-depth, hands-on knowledge of and experience with EPIC or TAM

Experience within a brokerage, specifically 3 years of commercial insurance – Insurance License is preferred but not required

Advanced knowledge of Microsoft Word & Excel

Ability to work on projects and project deliverables as required

Highly developed interpersonal, communication, organizational and time-management skills

Highly developed analytical and problem solving skills

Experience working in a team-oriented, collaborative environment

A team player able to communicate effectively with a national team

Ability to work well with others throughout the organization

Excellent multi-tasking skills with the ability to effectively prioritize and execute tasks in a high-pressure environment

Ability to work independently and follow instructions with minimal supervision

Ability to absorb new ideas and concepts quickly

Excellent written, oral and interpersonal skills 

About Us:

If you meet or exceed these requirements and qualifications, please contact Jen Duff at 778-383-9790, x 103 or email your resume in confidence to If you are already working with another DGA Recruiter, feel free to ask them about this opportunity and they will give you more details.

Finding and assessing great people for the insurance industry is what we at DGA do all day long, every day. DGA Careers has been proudly serving the Canadian insurance industry for over 25 years, as the largest executive search and recruiting company focused exclusively on the insurance industry. With offices in Toronto, Vancouver, Edmonton, Montreal and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivaled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Job Posting Details

Job Type


Market Segment

Commercial Insurance
Information Technology

Company Type

Recruiting Consultants

Languages Required


Education Required

Insurance License
Insurance License Level 1
Insurance License Level II

Minimum Experience Required

3 to 4 Years

Salary (annually)

from $60,000 to $70,000

Salary (hourly)

from $60,000 to $70,000