Job Description

Our client is currently looking for a Commercial Lines RIBO Licensed Customer Service representatives to join their team.  If you are passionate about delivering exceptional service, a team player and thrive in a fast passed environment you would be a fit fwithin their team. 

Our clients culture is about people, relationships and the relationships it has with its employees, the Insurance Companies and above all its clients. Theyknow it takes time to foster a strong relationship and it is something that the team es committed to. They feel it is important to connect to the needs and wants of their clients and offer unique solutions that fit the individual needs of each and every client. They understand that life is about change and by creating that strong foundation they are able to offer a long-term solution to your changing requirements. 


Responsibilities include:

  • Providing exceptional day to day customer service to our clients

  • Processing policy changes

  • Maintain professional relationships with Insurers and Underwriters

  • Assist and provide support to Producers as required

  • Processes call backs, submissions and mail in a timely manner

  • Flexible to perform various assigned tasks

  • Promotes company features and benefits as part of ongoing portfolio reviews

  • Cross sell a variety of products at every opportunity

  • Promotes client loyalty through attention to detail and relationship building

  • Remains current on all company philosophies and procedures

  • Accepts risks within established guidelines


  • Currently holds RIBO license in good standing

  • 2-5 years previous Commercial Lines experience (transportation experience is an asset) 

  • You have a superior client service orientation

  • You have the ability to communicate effectively with clients, both verbally and in writing

  • You have excellent interpersonal skills

  • You have excellent organization and time management skills

  • You possess a professional telephone manner

  • You have demonstrated your ability to function effectively in a fast-paced, multi-faceted environment

  • You maintain a positive attitude and are a team player

  • You have strong analytical and decision making abilities

  • You demonstrate the ability to adapt to change

  • You have excellent computer/keyboarding skills


Interested candidates please contact Antonella Leone at 416.868.6711 x.226 or forward your resume in confidence to  If you are working with another DGA recruiter, feel free to ask them about this position.

Founded in 1986, DGA Careers specializes in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. DGA Careers assists qualified professionals in claims, underwriting, sales, customer service, and more, connect with the Canadian insurance industry at all levels. We endeavour to respond to each applicant in a timely manner.

Job Posting Details

Job Type


Market Segment


Company Type

Recruiting Consultants

Languages Required


Education Required


Minimum Experience Required

3 to 4 Years

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