by Jaime Petkanics March 13, 2017

This question tends to catch interviewee's off guard as they are not quite sure what is expected from them in their answer.

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Waiting for Disruption

by Patrick Vice, September 22, 2016

An analyst and thought leader recently went public with a post suggesting that disruption is over-hyped and underwhelming from a practical standpoint. I respect the author and the analysis, but I think that we are in uncharted territory, and when (…)

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Straight Talk About Selling Insurance

by Kenneth L. Fields, CIC, CPCU, Property Casualty 360 December 7, 2015

Creating a relationship between your business and your clients can be easier if you choose your words selectively. Remember, they are your clients, not 'customers'.

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Insurance Tech as a Means to - Increased Job Satisfaction?

by Jill Gregorie, Insurance Business Canada November 12, 2015

With the new changes in insurance technologies, there are some insurance professionals that have been weary of their job security. Here's a critical viewpoint: New insurance technologies can actually increase the levels of job satisfaction for (…)

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These Phrases Kill Your Credibility

by Minda Zetlin, September 18, 2015

You are diluting your message when you use these habitual phrases… Worst part is… you probably do not even realize it!

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Canada Job Insurance Claims Rise

by Paul Vieira, The Wall Street Journal August 21, 2015

As unemployment rates hold steady, Canadian job-insurance claims have reached an all time high in comparison to the past 6 years.

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How Brokers Can Face and Avoid Extinction

by Denise Garth, Canadian Insurance Top Broker (CITB) July 15, 2015

With technology constantly changing and new entrants into the marketplace, insurance brokers must adjust to the their changing environment to compete.

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Revolutionizing Insurance as Apple Did to Computers

by Carmen Whitelock, RSA June 24, 2015

Apple forever changed the personal computer, turning a complicated piece of equipment into a beautiful easy-to-use product. Can the insurance industry follow and turn the service of insurance into a personalized product?

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How to End a Job Interview

by Liz Ryan, Forbes June 11, 2015

At this point, you have completed the interview, and successfully answered all the interview questions. But how do you stop the conversation there? How do finish the interview in a memorable, non-abrupt way?

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5 Tips for a 2-Minute Elevator Pitch

by Anne Bui, June 2, 2015

You only have 2 minutes... Are you able to introduce yourself and leave a lasting impression?

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