It seems that every industry will eventually have to change to meet the ever-changing technological needs of their consumers. The insurance industry is no different.
The insurance industry is starting to turn to mobile technology to meet their customers' changes in demand. As the number of tech users increase, insurance professionals are more inclined to provide insurance services that better suit the needs of their customers.
"According to recent research from EY, there are three key reasons that insurers are turning towards mobile tech:
• To offer services through the mobile channel
• To broaden their customer base with clients who demand self-service options
• To boost satisfaction among agents and policyholders with modern customer service tools"