Job Description

We are a well-established Property/Casualty Insurance Brokerage located in Mississauga, seeking an RIBO-licensed Personal Line CSR with some knowledge of Commercial Lines (Preferable Not Mandatory), TSR's or experienced Team Leader, Sales Brokers.

If you are looking for an opportunity with a growing Insurance Brokerage, have a great personality with a desire to make insurance simple, clear, and easy for your clients, we would like to hear from you!!


  • Current RIBO license
  • Working knowledge of Power Broker (Preferable), and Compu Quote
  • Working knowledge of MS Office - Word, Excel, and Outlook
  • Strong customer service experience (i.e. 2+ years’ experience as Personal Lines CSR)
  • High performance team player
  • Positive & outgoing attitude
  • Excellent verbal & written communication skills
  • Strong attention to detail & accuracy
  • Excellent organization skills
  • Ability to manage multiple tasks, and follow-up on uncompleted tasks in a timely manner 

 Key Responsibilities include: 

  • Handling incoming client requests promptly and efficiently
  • Upholding service standards to all clients
  • Front line u/w for existing and new client files
  • Super-qualify prospective clients
  • Providing premium estimates &  best “solution” for clients & prospects
  • Completing  application process for new clients
  • Remarketing of existing accounts, where necessary
  • Documenting account changes in client files
  • Completing renewal applications and order reports
  • Sending all required documentation to clients
  • Promoting  account-rounding with clients
  • Promote cross-selling & up-selling opportunities
  • Proactively striving to develop accounts with incoming/outgoing calls & clients visits
  • Completing customer-satisfaction calls 
  • Basic office duties

If you are looking for a challenging and rewarding career, please submit your resume to Monika. 

Job Posting Details

Job Type


Market Segment

Property Casualty Insurance

Company Type

Insurance Brokerage

Languages Required


Education Required


Minimum Experience Required

1 to 2 Years