Job Description

Job Title:  Claims Adjuster – Auto PD

Location: Markham


  • Investigate, evaluate, analyze, negotiate and settle automobile and third party property damage claims
  • Interpret policy conditions, legislation and confirm coverage for policy holders
  • Conduct claim investigations which includes coordinating, consulting, negotiating and collaborating with
  • appraisers, body shops, tow companies, storage facilities, third party claimants, third party adjusters,vendors and other parties as required
  • Evaluate liability, salvage and subrogation exposure and potential
  • Contact and coordinate all parties involved in all stages of the claims process
  • Review and analyze losses to ensure file meets guideline criteria
  • Respond to client complaints and appeals
  • Determine proper kind of loss and maintain adequate reserves based on exposure, reserving guidelines andauthority level
  • Prepare files for subrogation, litigation, mediation and appraisal
  • Examine claims files handled by Independent Adjusters
  • Ensure a Member-centric approach to progressing a claim file to an expedient resolution
  • Follow and employ file management techniques to meet/exceed key performance indicators
  • General support of claims area and special projects as required


  • 2-3 years direct customer service experience/environment is required
  • 2-5 years prior auto claims experience
  • Superior customer service and interpersonal skills
  • Exceptional written and verbal communication skills
  • Excellent organizational skills are essential
  • Career minded individuals whom have demonstrated a career path
  • A post-secondary education working towards a CIP designation would be preferred


Competitive salary, employee benefits, pension plan, annual bonus and more

 Interested candidates please contact Maurice Reichberg at 416.868.6711 x.232 or forward your resume in confidence to  If you are working with another DGA recruiter, feel free to ask them about this position.

 Founded in 1986, DGA Careers specializes in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. DGA Careers assists qualified professionals in claims, underwriting, sales, customer service, and more, connect with the Canadian insurance industry at all levels. We endeavour to respond to each applicant in a timely manner.

Job Posting Details

Job Type


Market Segment


Company Type

Recruiting Consultants

Languages Required


Education Required

CIP Partial Completion
Post Secondary Education

Expertise Area

Claims: Claims-Auto

Minimum Experience Required

3 to 4 Years