Job Description

Our client, a large successful Canadian brokerage, is looking for a Commercial Auto Representative to join their growing team.

The Commercial Auto Representative provides ICBC Fleet Service, Out of Province Automobile Fleets, and non-fleet commercial automobile insurance. You will be working closely with Producers/Account Executives in assisting their clientele with a high level of service. 

You can expect training and mentorship while growing your career. If you love customer service and working with great people, then this role is for you! Monday to Friday schedule and no evenings. 


Maintain a diary of prospective and current clients and follow-up on sales leads

Build relationships with current customers, asking for referrals, generating new business and increasing retention

Review and work renewal lists, contacting clients minimum 45 days in advance

Ensure that all notes to file are completed after each transaction 

Provide friendly, professional service to customers

Handle routine customer and producer inquiries/concerns

Take and report claims

Manage and maintain fleet accounts

Return all customer inquiries in a timely manner

Ensure work is prompt, efficient and accurate


Ideal candidate will have at least 1-2 years of relevant experience and be fluent with ICBC rules/regulations 

Must have great communication skills, both written and verbal

High level of customer service needed

Must have a positive attitude and be a real team player

Level 2 license required or ability to obtain within 6 months 


Interested candidates please contact Jen Duff, Talent Acquisition Partner by phone at 778-383-9790 ext 103 or via email to If you are working with another DGA Recruiter, feel free to ask them about this position.

DGA Careers is Canada’s only national Executive Search and Recruitment firm focused exclusively on the insurance industry, since 1986. Our deep industry experience, knowledge and strong relationships enable us to connect leading insurers, insurance brokerage firms and independent adjusting firms with the most talented mid to senior level professionals for each individual leadership role. 

As specialists in the insurance industry, we are uniquely positioned to thoroughly understand the issues, trends and challenges affecting both our clients and executive talent. Our experienced consultants include former insurance executives and professionals, giving us unequalled access to the insurance industry’s leading senior executives and firms.

As the only Canadian member of NIRA (the National Insurance Recruiters Association), we have access to an unparalleled network of US candidates through nearly 50 insurance recruiting specialist affiliates throughout the United States.

Generalist executive search firms may fill one insurance executive position a year: We successfully place multiple senior executives in leading companies in the insurance industry every year. Bottom line: We find and assess great people for the insurance industry.


Job Posting Details

Job Type


Market Segment

Commercial Insurance

Company Type

Recruiting Consultants

Languages Required


Education Required

Insurance License Level 1
Insurance License Level II

Minimum Experience Required

3 to 4 Years

Salary (annually)

from $50,000 to $70,000