Job Description

 

Customer Service & Insurance Sales Representative

Top Insurer in GTA 

voted best Employer in Candada 

Opportunity to turn a job into a CAREER 

 

 

The Licensed Insurance Representative is responsible for providing quality customer service, underwriting and sales to new and existing clients over the telephone.

What you’re responsible for:

  • Quote and sell basic automobile and property insurance to clients in accordance with the sales quality call flow, sales processes and underwriting guidelines.
  • Advise and coach clients on what type of coverage/policy would best meet their needs with some guidance as needed.
  • Identify and make recommendations for additional products/services that benefit the client.
  • Provide fundamental front line underwriting during client transactions and in determining whether a client qualifies for a quotation.
  • Achieve set goals for customer service, sales, quality and productivity with guidance.

 

What to expect:

  • This role operates in a call centre environment where a high level of audio and visual concentration is required for extended periods of time. 
  • Rotational shifts outside of standard business hours, Monday through Saturday.

 

To be successful:

  • You influence change and are committed to continuous improvement, in order to exceed client expectations.?  
  • You leverage critical thinking skills to identify problems and proactively propose solutions.  
  • Your strong communication skills allow you to clearly convey messages.?  
  • You’re an effective team player who shares knowledge to support your peers.  

 

Qualifications: 

  • Post-secondary education or equivalent work experience.
  • Previous sales and service experience an asset.
  • Working toward CIP designation an asset.
  • Meet all provincial licensing requirements in accordance with continuing education in order to obtain & maintain all required licenses 
  • RIBO or OTL licence 

 

 

If interested in exploring this opportunity please contact Antonella Leone via email at antonella@dgacareers.com.  

 

 

Job Posting Details

Job Type

Full-Time

Market Segment

Insurance

Company Type

Recruiting Consultants

Languages Required

English

Education Required

OTL
RIBO

Minimum Experience Required

1 to 2 Years

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