Our client, a large successful national brokerage, is looking for a Commercial Fleet Representative to join their growing team. The Commercial Fleet Representative provides ICBC Fleet Service, Out of Province Automobile Fleets, and non-fleet commercial automobile insurance. You will be working closely with Producers/Account Executives in assisting their clientele with a high level of service.
You can expect training and mentorship while growing your career. If you love working with great people, then this role is for you! Monday to Friday schedule and no evenings.
Maintain a diary of prospective and current clients and follow-up on sales leads
Build relationships with current customers, asking for referrals, generating new business and increasing retention
Review and work renewal lists, contacting clients minimum 45 days in advance
Ensure that all notes to file are completed after each transaction in a timely, accurate manner
Provide friendly, professional service to customers
Handle routine customer and producer inquiries/concerns
Take and report claims
Return all customer inquiries in a timely manner
Ensure work is prompt, efficient and accurate
Ideal candidate will have at least 1-2 years of relevant experience and be fluent with ICBC
Must be proficient in Fleet insurance
Must have great communication skills, both written and verbal
High level of customer service needed
Must have a positive attitude and be a real team player
Level 2 license required
Interested candidates, please contact Jen Duff at firstname.lastname@example.org. If you are working with another DGA Recruiter, feel free to ask them about this position.
Founded in 1986, DGA Careers specializes in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. DGA Careers assists qualified professionals in claims, underwriting, sales, customer service, and more, connect with the Canadian insurance industry at all levels. We endeavour to respond to each applicant in a timely manner.