Job Description

 

Commercial Lines Team Lead 

based in Vaughan 

Become part of a team committed to their staff's professional development and foster excellent work environment. 

 

 

Responsibilities include:

  • Create and foster a cohesive team and promote a positive work environment
  • Coach team to understand customer needs and provide exceptional service.
  • Ensure employee scheduling is optimal to meet producer and customer demands
  • Ensure team members process call backs, submissions and mail in a timely manner
  • Providing exceptional day to day customer service to our clients
  • Maintain professional relationships with Insurers and Underwriters
  • Assist and provide support to Producers as required
  • Flexible to perform various assigned tasks
  • Promotes company features and benefits as part of ongoing portfolio reviews
  • Cross sell a variety of products at every opportunity
  • Promotes client loyalty through attention to detail and relationship building
  • Remains current on all company philosophies and procedures
  • Accepts risks within established guidelines

Qualifications:

  • Accountable for leading/coaching and development of employees, ensuring a high level of employee commitment.
  • Currently holds RIBO license in good standing
  • 2-5 years previous Commercial Lines experience
  • 1-2 years previous leadership experience
  • A superior client service orientation
  • The ability to communicate effectively with clients, both verbally and in writing
  • Excellent interpersonal skills
  • Excellent organization and time management skills
  • Demonstrated your ability to function effectively in a fast-paced, multi-faceted environment
  • Maintain a positive attitude and are a team player
  • Strong analytical and decision making abilities
  • Demonstrate the ability to adapt to change

If interest in exploring this opportunity please reach out to Antonella Leone at 416-868-6711 x 226 or via email at antonella@dgacareers.com 

Job Posting Details

Job Type

Full-Time

Market Segment

Insurance

Company Type

Recruiting Consultants

Languages Required

English

Education Required

RIBO

Minimum Experience Required

5 to 6 Years

Views

188