Job Description

Yarmouth Mutual Insurance Company, located in St. Thomas, Ontario is a provincially licensed and financially stable company providing property and casualty insurance with annual Gross Written Premiums in excess of $10M.  Established in 1881, we have insured generations in the community providing home, farm, auto and commercial insurance products through a dedicated staff, experienced agent sales force and supportive broker distribution network.


Job Description

We are looking for a self-starter with a friendly, positive, “can do” attitude.  Must be able to work as a team member.  We are seeking someone who will be involved with all departments answering phones, greeting and assisting customers as well as taking payments and the co-ordination of mail (both incoming and outgoing).  The right candidate will assist and train with the underwriting department.



  • 1-2 years’ minimum insurance industry experience in either underwriting or claims
  • Post-Secondary diploma
  • Solid administration skills and trained in office procedures
  • Intermediate-advanced Microsoft office skills and fast/accurate word processing and data entry
  • Critical thinker with strong attention to detail
  • Professional and polished interpersonal skills; work effectively with all levels of staff and management
  • Excellent organizational and time management skills
  • Excellent communication; written and verbal
  • Strong problem solving, negotiation and conflict resolution skills
    • Have a can do and positive attitude - able to adapt to a changing environment

If you have the qualifications we are seeking and would thrive in a work environment where you have input and are valued, please email your resume and cover letter to with ‘Customer Service Representative’ in the subject line.


Thank-you for your interest.

Job Posting Details

Job Type


Market Segment


Company Type

P/C Company

Languages Required


Education Required

CIP Partial Completion

Minimum Experience Required

1 to 2 Years