Job Description

We put people first.

Our Associate ClaimCare Advisors make a difference by helping people who are facing the hardship of loss and misfortune. Working by phone with our customers, brokers and vendors, you will support, guide, investigate, negotiate and settle automobile related insurance claims.

It’s an innovative and fast-paced role that requires exceptional customer service and attention to detail. We offer exceptional training and development programs, competitive pay, great benefits, onsite gym facilities and a fun, engaging work environment. This position has great opportunity for growth and development. When you join our Claims team, you are not just starting a new job, you are starting your career at Gore Mutual.


  • Investigate claims and determine coverage under a customer’s policy.
  • Inform and educate customers about the claims process so there are no surprises.
  • Process claims payments and ensure accurate notes within our claims system.
  • Deliver exceptional customers service to our customers and brokers.


  • Post-Secondary education or equivalent experience
  • CIP designation or actively pursuing it
  • Strong customer service skills
  • Previous telephone & clerical experience an asset
  • Ability to work well under pressure with minimum supervision
  • Able to multi-task between a variety of responsibilities, projects, and deadlines
  • Proficient skills with computer applications including a strong working knowledge of Microsoft Office Suite
  • Excellent written and verbal communication skills

If you are interested in joining our talented team, please apply online:

Job Posting Details

Job Type


Market Segment


Company Type

P/C Company

Education Required

CIP Partial Completion
Exp. equivalent to University/College
Insurance Diploma
Post Secondary Education
University Degree

Minimum Experience Required

1 to 2 Years