Job Description

HUB International’s vision is to be the leading sales and service organization in the insurance industry.  HUB continues to grow and seeking a dynamic Account Assistant to join our Commercial Lines team based in Oakville, Ontario. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines.  This role will require a flexible individual to adapt to the growth of the business!


Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.



  • Direct and Agency bill policy review and invoicing
  • New Business Processing on Carrier Portals
  • Renewal, reissue, endorsements, cancellations, reinstatements and New business reconciliation
  • Monthly Data clean up and Expiry reports
  • Maintaining follow-up on activities in respect to any of the above
  • Prepare all letters and appropriate documents that relate to the above, as well as mail documents
  • Reception back up when scheduled
  • Work with finance department and Commercial lines dept. to review and correct commission differences
  • Key new business
  • Assist with monthly or weekly audits to confirm transactions processed correctly
  • Other duties may be required


  • High School Diploma
  • Minimum One (1) year of customer service experience
  • Previous insurance experience or RIBO license an asset 
  • A team player with a great attitude, self-motivation, and the ability to work in a fast-paced environment
  • Working knowledge of Microsoft Office products in MS Office specifically Outlook, Word, and Excel
  • Strong interpersonal and communication skills: written and verbal
  • Ability to work independently and in a team
  • Effective organizational skills and time management

Core Values:


  • Entrepreneurship - encouraging innovation and educate risk taking   
  • Integrity – doing things right every time                 
  • Teamwork – working together to maximize results                                         
  • Accountability – measure and take responsibility for outcomes                     
  • Service - serving customers, communities, and colleagues


HUB International Ontario offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US.  Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

Job Posting Details

Job Type


Market Segment

Commercial Insurance

Company Type

Insurance Brokerage

Education Required

Secondary School Diploma

Minimum Experience Required

1 to 2 Years