Job Description

This role is focused on managing risk assessment and profitability. You will work closely with all teams to ensure insurer appetite and underwriting standards are always followed.


  • Train and manage a growing team of Quality Analysts, including performance management and goal design
  • Ownership of Quality Assurance processes
  • Define and Implement:
  • Underwriting criteria
  • Documentation requirements
  • Reporting standards and analysis
  • Profitability reporting
  • Communication protocol with insurers with respect to business submissions and claims activities
  • Processes and verification checks for online purchases and self-service transactions
  • Design and develop ongoing training content to reflect changes in product and marketplace
  • Facilitate internal referral process for appropriate risks
  • Collaborate with leadership and teams to ensure all stakeholders are synchronized in goals
  • Manage binding authority for all brokers 
  • Operational responsibilities as needed including broker coaching and communication with insurers and regulatory bodies.


  • Previous leadership and management experience
  • High level of industry knowledge with a focus on risk assessment and underwriting
  • Process driven
  • 5+ years’ experience in P&C Insurance
  • Strong Excel skills
  • Critical thinking skills and a strong approach to problem solving
  • Ability to work in several different technology platforms

If you are currently working with a DGA Consultant, please feel free to reach out to them about this role. 

Job Posting Details

Job Type


Market Segment

Commercial Insurance

Company Type

Insurance Service Provider

Languages Required


Education Required


Minimum Experience Required

5 to 6 Years