Job Description

Position Summary: Supervisor Claims – Multi-Line –Auto/Property/Bodily Injury

 

Supervises an adjusting, administrative or technical support staff while adhering to all company policies and procedures.

 

Essential Functions

  1. Interviewing and training of new staff in procedures and job related functions.
  2. Coordinate and supervise daily activities of staff.
  3. Advanced customer and carrier relationship skills.
  4. Communicate appropriate information to staff.
  5. Identify problem areas related to performance and personnel issues.
  6. Identify and participate in training and developmental needs of staff.
  7. Familiar with commercial line policies.
  8. Review job performance, hiring and merit reviews subject to manager’s approval.
  9. Provide exceptional customer service 
  10. Manage productivity as per company best practices.
  11. Conduct audits and files reviews
  12. Other duties as assigned.

Skills

Good quantitative, analytical and communication skills, knowledge of all job related functions of subordinates. Demonstrate adjusting, negotiating skills and a thorough knowledge of Product Standards and provincial laws and regulations. Working knowledge of Litigation procedures. Knowledge in General Liability, Auto and Property.   Exceptional organizational and time management skills required. French would be an asset.

 

Qualifications

Appropriately licensed and/or certified in all provinces which claims oversight and direction is being provided.

 

Supervision of Others

Strong leadership skills with the ability to lead a team of technical and skilled employees

 

Relationships

Good interpersonal skills including the ability to work in conjunction with and support all administration management, supervisory and staff positions. Advanced client and carrier relationship skills.

Experience

College/University degree preferred

Partial/Full completion of CIP

5 years adjusting experience and a minimum 5 years of supervision.

 

Apply: Camille Alexander, FCIP CRM ICP   -  Camille_alexander@gbtpa.com

            Director, Vice President Claims Operations -

 

Job Posting Details

Job Type

Full-Time

Market Segment

Insurance
Legal

Company Type

Independent Adjusting Firm

Languages Required

English
French

Education Required

Adjuster's License
CIP
CIP Partial Completion
College
FCIP
FCIP - Partial Completion
University Degree

Minimum Experience Required

5 to 6 Years

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