Job Description

Position Summary: Fast Track Claims Supervisor – Auto/Property/Products


Supervises an adjusting, administrative or technical support staff while adhering to all company policies and procedures for a dedicated client


Essential Functions

  1. Interviewing and training of new staff in procedures and job related functions.
  2. Coordinate and supervise daily activities of staff.
  3. Advanced customer and carrier relationship skills.
  4. Communicate appropriate information to staff.
  5. Identify problem areas related to performance and personnel issues.
  6. Identify and participate in training and developmental needs of staff.
  7. Familiar with commercial line policies and garage liability policies
  8. Review job performance, hiring and merit reviews subject to manager’s approval.
  9. Provide exceptional customer service 
  10. Manage productivity as per company best practices.
  11. Conduct audits and files reviews
  12. Other duties as assigned.



Good quantitative, analytical and communication skills, knowledge of all job related functions of subordinates.  Demonstrate adjusting, negotiating skills and a thorough knowledge of Product Standards and provincial laws and regulations.  Working knowledge of Litigation procedures. Knowledge in General Liability, Auto and Property.   Exceptional organizational and time management skills required. French would be an asset.



Appropriately licensed and/or certified in all provinces which claims oversight and direction is being provided.


Supervision of Others

Strong leadership skills with the ability to lead a team of technical and skilled employees



Good interpersonal skills including the ability to work in conjunction with and support all administration management, supervisory and staff positions. Advanced client and carrier relationship skills.



College/University degree preferred

Partial/Full completion of CIP

5 years adjusting experience and a minimum 2 years of supervision.


Apply:  Anne Baumgartner, CIP –

             Branch Manager – 100 Consilium Place, Ste 300, Scarborough, ON M1H 3E3



Job Posting Details

Job Type


Market Segment


Company Type

Third Party Administrator

Languages Required


Education Required

CIP Partial Completion
College Secondary School Diploma
Exp. equivalent to University/College
Insurance License
University Degree

Minimum Experience Required

3 to 4 Years