Job Description

HUB International’s vision is to be the leading sales and service organization in the insurance industry. HUB International continues to grow and seeking a Personal Insurance Account Associate to join our dynamic Retail team to support our Personal Insurance Account Managers in Oakville. This is an ideal role for a strong team player who can provide exceptional account support and work in a fast-paced environment. This role requires an organized Personal Lines Broker with strong multitasking and prioritization skills.  This role reports to the Manager, Personal Insurance.  This is an ideal role to learn the business and be ready to grow into an Account Manager.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference. 

Job Responsibilities:

  • Assist account managers in processing quotations on Applied Rating Services
  • Ordering MVR’s and Autoplus Reports
  • Support team members in processing applications, endorsements and policy cancellations
  • Updating client files in the Broker Management System
  • Preparation of insurance binders
  • Renewal and Policy document review for accuracy and competitiveness
  • Process incoming mail, underwriting requests and memos
  • Facilitate collection of aged receivables

Qualifications and Experience:

  • High School Diploma
  • Willing to obtain their RIBO License within a specific timeframe
  • Minimum of 1 year of customer service experience 
  • Proficient in Microsoft Office: Word, Excel and Outlook
  • Bilingual on other languages an asset
  • Strong aptitude in picking up new systems
  • Prior experience in a fast paced and high volume environment
  • Strong customer service focus with the ability to deliver positive customer experiences
  • Team player able to work within production and service teams.

Core Values:

Entrepreneurship - encouraging innovation and educate risk taking   

Integrity – doing things right every time                          

Teamwork – working together to maximize results                                                  

Accountability – measure and take responsibility for outcomes                               

Service - serving customers, communities, and colleagues


HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US.  Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

Job Posting Details

Job Type


Market Segment

Life Insurance

Company Type

Insurance Brokerage

Education Required

Secondary School Diploma

Minimum Experience Required

1 to 2 Years