Job Description

Location: New Hamburg           Department: Personal Lines

Contact: April Parlee, Director of Client Experience,

We are looking for great people to join our New Hamburg team! The Personal Service Broker position will give you the chance to work directly with clients in a supportive work environment.

Benefits of the position

  • Variety of responsibilities means no day is the same.
  • Includes a combination of in office and work from home. All work from home hardware is provided.
  • Social Interaction with clients, Insurance Company Representatives and Josslin team members.
  • A fast paced, friendly environment where you are encouraged to develop personally and professionally
  • Competitive compensation and benefits.
  • Recognition as an authority on personal insurance in your community.

Job Responsibilities

  • Look after all aspects of maintaining assigned personal clients.
  • Make recommendations regarding coverage, products and claims.
  • Respond to inquiries from clients and insurance companies.
  • Resolve client issues with minimal assistance and disruption
  • Effectively represent client and office position to underwriters.


  • Strong customer service skills.
  • Ability to work well under pressure with minimum supervision.
  • Excellent written and verbal communication skills.
  • Ability to multi-task between a variety of tasks, projects, and deadlines.

The following qualifications are required:

  • University or College and a valid RIBO License.

The following qualifications are helpful, although not mandatory:

  • Prior experience in a Personal Insurance environment
  • You hold an industry designation or are working toward one
  • Experience with Power Broker Brokerage Management System and Compuquote


How to Apply

Josslin offers a comprehensive benefits package, including an attractive RRSP matching plan, a great office environment and working culture. Interested candidates should submit resume, including cover letter to our Director of Client Experience, April Parlee. (

We thank all candidates for their interest in this position but only those selected for interviews will be contacted.

Job Posting Details

Job Type


Market Segment


Company Type

Insurance Brokerage

Languages Required


Education Required


Minimum Experience Required

1 to 2 Years