Job Description

We are looking for an energetic, professional, Personal Lines Customer Service representative to service a book of business.  The ideal candidate would have a minimum of five years’ experience working in the insurance industry and has a passion for delivering extraordinary service


Job duties: 

  • Look after all aspects of maintaining a personal lines book of business
  • Answering inbound calls and inquiries
  • Processing endorsements and payments in insurance company portals
  • Completing mid-term & renewal policy reviews
  • Identifying cross-selling and up-selling opportunities
  • Providing exceptional service and professional advice
  • Completing all applicable documentation with accuracy
  • Following company & carrier guidelines
  • Working well with other team members


Education and Experience:

  • Minimum 5 years experience in the insurance industry preferred
  • TAM experience an asset
  • CIP or CAIB designation or working toward this designation an asset
  • RIBO license required
  • Sales Experience an asset

 Please forward resume to or fax to 705-426-7690

We thank all interested applicants, but only those who are selected for an interview will be contacted

Job Posting Details

Job Type


Market Segment

Property Casualty Insurance

Company Type

Insurance Brokerage

Languages Required


Education Required


Minimum Experience Required

3 to 4 Years