Job Description

Position Summary

HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most. HUB International continues to grow and we are looking for an experienced Coordinator to provide effective wellness support to assigned clients in our National Accounts Team (NAT) under Health Consulting within our Employee Benefits Consulting Practice. This position will be based in the Toronto HUB office (Bay & Dundas) and will work with large organizations across Canada. This is a fast-paced role and involves strong teamwork, technical skills, and service excellence. This role reports to the Associate Vice President, Health Consulting.



  • Working directly with existing clients on a day-to-day basis to execute Wellness Programs that aligns with their strategy, tasks include:
    • Providing excellent service to our clients via telephone or email to assess and fulfil their wellness program requirements
    • Attending and facilitating client meetings or Wellness Committee meetings, developing agenda’s, documenting meeting notes, and follow through with all action items
    • Keeping clients on track with their annual wellness calendars to meet desired objectives
    • Analyzing, benchmarking, measuring, and tracking through data analytic reviews and developing scorecards/metric documents to ensure wellness program sustainability
    • Preparing client facing power point reports based on strategies developed 
    • Liaise with vendors or insurance carriers to help execute targeted programs
    • Maintaining and updating client files within our internal network
  • Working collaboratively with current HUB Health Consultant on all existing clients 
  • Conducting industry research on wellness issues and trends 
  • Peer reviewing and providing feedback on documents developed for team members
  • Assisting with special projects, as required
  • Working with the NAT Health Consulting Team to streamline processes and develop templates for efficiency


Qualifications and Experience:

Succeeding as a Coordinator, Health Consulting will require the following core qualifications and skills:

  • Post-secondary education and/or related courses that would fall under wellness or mental health
  • Minimum 2+ years’ experience in wellness, mental health, or the healthcare sector an asset
  • Strong data analytical skills
  • Strong attention to detail and organization; ability to deliver high quality client work with high levels of efficiency and accuracy
  • Strong time management, prioritization, and project management skills
  • Growth minded, seeks feedback and ongoing development
  • Adaptable and a quick study, high tolerance for change in a growing and evolving organization
  • Excellent customer service skill set with clients, vendors, and insurers
  • Knowledge of latest trends in health and vendors that support overall total health
  • Problem solver: proactive and positive approach; ability to exercise initiative and follow up skills, with great written and verbal communication
  • Teamwork abilities and self-motivated: strong team player and ability to work independently (demonstrates initiative as a self-starter and endeavors to maintain a stable level of productivity)
  • Interpersonal skills:  Possess superb interpersonal skills and the competence to work with different individuals from a diverse background. Looking for a candidate that can also create a fun work environment while being supportive to the entire team.
  • Proficient computer skills (Excel, Word, Power Point and Outlook), and highly comfortable with technology

Core Values:

  • Entrepreneurship - encouraging innovation and educate risk taking   
  • Integrity – doing things right every time               
  • Teamwork – working together to maximize results                          
  • Accountability – measure and take responsibility for outcomes                   
  • Service - serving customers, communities, and colleagues


HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US.  Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.


If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

Please apply directly to the role through the following link:



Job Posting Details

Job Type


Market Segment

Health Insurance

Company Type

Insurance Brokerage

Languages Required


Education Required

College Secondary School Diploma
Post Secondary Education
Secondary School Diploma
University Degree

Minimum Experience Required

1 to 2 Years

Does this job require travel ?