Job Description

As a technical service representative, a typical day will include the following:

· Providing back-up support on day to day account services;

· Responding to client requests and inquiries in a prompt and professional manner;

· Ensuring accurate and timely issuance of client documentation including certificates of insurance, invoices and Auto ID cards;

· Assisting with data entry;

· Ensuring all client records (policies/bonds, correspondence, emails, etc.) are uploaded to our system (EPIC) and shared drive;

· Assisting with administrative tasks as required.

This job might be right for you if you:

· Have previous administrative, insurance brokering or underwriting experience; someone focused on delivering results and completing tasks timely.

· Are proficient in Microsoft Office Applications, including Word, Excel, PowerPoint, etc;

· Thrive on paying attention to details, and work well under the pressure of deadlines and multiple priorities;

· Are focused and motivated to execute your responsibilities in an efficient, accurate, complete and timely manner;

· Have excellent oral and written communication skills

· Are a driven and enthusiastic learner who’s always looking to improve and develop;

· Enjoy collaborating and working closely with teams; and

· Are committed to attaining or exceeding client expectations.


***If interested in this role, please forward your resume to Only those that meet the requirements will be contacted.


Job Posting Details

Job Type


Market Segment

Commercial Insurance

Company Type

Insurance Service Provider

Languages Required


Education Required


Minimum Experience Required

1 to 2 Years

Salary (annually)

from $50,000 to $52,000