Job Description


Join Gore Mutual’s Billing team and demonstrate your commitment to providing excellent customer service to our clients throughout the billing process. As part of this supportive and goal-oriented team, not only will you seek to resolve customer and product related concerns, you will also be counted on to further refine our processes and find new efficiencies in our system.

We are on a new path called NEXT HORIZON


The insurance industry is changing at an exponential pace, driven by changing customer experience, climate change and technology. In response Gore Mutual is making bold moves to reposition our company as a purpose driven, digitally led national insurer. Next Horizon is our 10-year vision and strategy that set a new path for our company. 


Come and make your mark on our Next Horizon!


How will you make your mark?

Our Billing Representatives provide support to our brokers and clients from coast to coast. You will assist with telephone inquiries, daily deposits, credit card transactions, refunds, collections, Broker Account reconciliations, and other functions that meet the needs of our internal and external customers.

The skills and experience you need to make a difference:

  • Excellent customer service skills
  • Previous customer service experience in a call center environment or phone-based role is preferred
  • Experience working with confidential and sensitive information
  • Intermediate level proficiency with MS Office programs
  • Effective interpersonal and communication skills
  • Good organizational and time management skills
  • Strong analytical and negotiation skills


Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.

Job Posting Details

Job Type


Market Segment

Property Casualty Insurance

Company Type

P/C Company

Education Required

Exp. equivalent to University/College
Post Secondary Education

Minimum Experience Required

1 to 2 Years