Job Description

HUB International’s vision is to be everywhere risk exists – today and tomorrow.  Helping protect what matters most.

HUB International continues to grow and seeking a strong customer focused Account Manager to join our dynamic Personal Insurance Team in either our Leamington or Windsor office. This is an ideal role for a strong team player who can provide outstanding customer experience and act as a positive HUB Brand Ambassador. This role will require a flexible individual to adapt to the growth of the business. 


Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference. 



Maintaining a book of business including:

  • Lead generation for Personal Lines
  • Ensuring targets for new business and retention are met, including by means of re-marketing
  • Cross-selling other insurance and financial products based on the minimum requirements
  • Respond to inbound inquiries by providing effective and efficient customer service to verbal and written inquires.
  • Resolving client concerns and complaints while ensuring the Service Excellence Standards are met.
  • Process policy changes, new business, and cancellations on company portals
  • Ensure coverage standards and company requirements are met
  • Maintaining and understanding all underwriting guidelines and products for our insurance companies.
  • Make requests to insurance companies
  • Claims follow ups and reporting
  • Support the team in ensuring customer service levels are maintained



  • RIBO licensed
  • 1-2 years’ Insurance experience
  • Strong customer service experience and multitasking skills
  • Professional, team player and a great HUB Brand Ambassador
  • Strong MS Office (Word, Excel, and Outlook)


Core Values:

  • Entrepreneurship - encouraging innovation and educate risk taking  
  • Integrity – doing things right every time
  • Teamwork – working together to maximize results                                               
  • Accountability – measure and take responsibility for outcomes
  • Service - serving customers, communities, and colleagues 


HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

Please click on the link to apply: 

Job Posting Details

Job Type


Market Segment

Life Insurance

Company Type

Insurance Brokerage

Education Required


Minimum Experience Required

1 to 2 Years