HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most.
HUB International continues to grow and seeking a strong customer focused Account Manager to join our dynamic Personal Insurance Team in either our Leamington or Windsor office. This is an ideal role for a strong team player who can provide outstanding customer experience and act as a positive HUB Brand Ambassador. This role will require a flexible individual to adapt to the growth of the business.
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.
Maintaining a book of business including:
- Lead generation for Personal Lines
- Ensuring targets for new business and retention are met, including by means of re-marketing
- Cross-selling other insurance and financial products based on the minimum requirements
- Respond to inbound inquiries by providing effective and efficient customer service to verbal and written inquires.
- Resolving client concerns and complaints while ensuring the Service Excellence Standards are met.
- Process policy changes, new business, and cancellations on company portals
- Ensure coverage standards and company requirements are met
- Maintaining and understanding all underwriting guidelines and products for our insurance companies.
- Make requests to insurance companies
- Claims follow ups and reporting
- Support the team in ensuring customer service levels are maintained
- RIBO licensed
- 1-2 years’ Insurance experience
- Strong customer service experience and multitasking skills
- Professional, team player and a great HUB Brand Ambassador
- Strong MS Office (Word, Excel, and Outlook)
- Entrepreneurship - encouraging innovation and educate risk taking
- Integrity – doing things right every time
- Teamwork – working together to maximize results
- Accountability – measure and take responsibility for outcomes
- Service - serving customers, communities, and colleagues
HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
Please click on the link to apply: https://hubinternational.wd1.myworkdayjobs.com/HUBInternational/job/Leamington-ON/Personal-Insurance-Account-Manager_R0006454-1