Job Description



Case Manager

Reference: 035960

Duration: Permanent, Full Time

Number of Positions: 12

Location: Port Moody, British Columbia

Deadline date: May 7, 2021


Are you interested in being part of a team that helps people recover from workplace injuries? Can you build trusting relationships with clients and co-workers? Can you make complex decisions based on a thorough analysis of facts, evidence, and policies?


We're looking for client-focused people who can understand and communicate complex information in a compassionate way to customers with various needs.


Our case managers come from a variety of backgrounds: kinesiology, occupational therapy, nursing, social work, immigration, human resources, insurance, and finance.


If this sounds like you, we have opportunities available in our Abbotsford, Port Moody, and Richmond offices. Apply now for positions scheduled to start in mid-July 2021.


We also have opportunities in the Kelowna and Terrace offices. If you're interested, please check our careers page for these opportunities.


As a case manager with WorkSafeBC, you'll make a positive, tangible difference in the lives of workers injured in British Columbia. You'll work collaboratively with injured workers, employers, and a team of professionals to resolve claims and develop recovery and return-to-work plans.


We're looking for people who can:

  • Show care and compassion while building successful relationships and developing effective recovery and return to work plans
  • Make timely, independent decisions by applying law and policy to a set of complicated and challenging facts that address benefit, medical management, and employability issues
  • Analyze and evaluate complicated information from multiple perspectives and implement lawful and objective decisions
  • Manage a varied and complex caseload with input from your team members on medical, psychological, physical, and financial issues
  • Accurately record, explain, and defend detailed and complex information orally and in writing
  • Apply general knowledge of adjudication principles and practices and/or general knowledge of workplace disability principles and practices
  • Meet one of our current case managers to learn more about this job.


Your experience and educational background:

  • An undergraduate degree
  • A minimum of three years of experience where you independently made complex decisions by analyzing facts and evidence and applying law, policies, and procedures
  • Disability management experience is helpful, but is not required
  • An equivalent combination of education and experience will be considered
  • To see if your resume meets the requirements for this position, please review our resume screening guidelines.


Application requirements:

If you require an accommodation in the assessment process, please email HR Testing Accommodation (SM) at the time you submit your application.


Who are we?

At WorkSafeBC, we're dedicated to promoting safe and healthy workplaces across B.C. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation, and support injured workers in their recovery, rehabilitation, and safe return to work. We also work diligently to sustain our workers compensation system for today and future generations. We're honoured to serve the 2.4 million workers and 245,000 registered employers in our province.


What's it like to work at WorkSafeBC?

It's challenging, stimulating, and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important and so are the people we do it for.


Our benefits

Being part of WorkSafeBC means being part of a strong, committed team. Along with a competitive salary, starting at $80,016 with annual increases up to $100,989, your total compensation package includes vacation, optional leave arrangements, health care and dental benefits, and contributions toward a defined benefit pension plan. As a member of our team, you'll have access to services and benefits that can help you get the most out of work — and life. Learn more about what we offer.


If you are a successful applicant, we will be making a conditional offer contingent upon a cleared criminal record check result under the Criminal Records Review Act. At the time of offer, you will need to provide consent for a criminal record check. Once a clearance is received, your offer of employment will be confirmed.


WorkSafeBC is an inclusive and accessible employer committed to employment equity objectives and invites applications from all qualified individuals. Only those under consideration will be contacted. If you're unsuccessful, please accept our appreciation for your interest.


This position is restricted to those legally entitled to work in Canada.


Thank you, in advance, for applying.


Please apply online at;

Job Posting Details

Job Type


Market Segment

Health Sciences - Rehabilitation

Company Type


Education Required

University Degree

Expertise Area

Claims: Rehabilitation

Minimum Experience Required

3 to 4 Years