Job Description

The Opportunity:

Our client is looking for an individual who is interested in getting their start in an Insurance Career as a Business Service Associate.  This role reports to the VP Operations/Director of Service or Delegate. Customer service is key, and you will be depended on to find and deliver on internal and external requests and support the renewal team which will include, invoices for endorsements, renewals, policy audits, memos, binders and financing. Duties can also include assisting with pink slips, new business, schedules and submissions.

The Employer:

Our client is a savvy Edmonton based firm that provides innovative insurance solutions to a variety of commercial customers. Their customer care has earned them the reputation as a top performing insurance firm. They pride themselves on creating a work environment where you can both achieve success and enjoy yourself along the way.

About You:

You are eager and motivated to get your insurance career off to a great start. This role focuses on basic clerical and processing needs of the agency. You are highly organized and able to prioritize the needs of the clients and staff while providing exceptional customer service.

Necessary qualifications include:

  • Successful completion of MacEwan University’s Insurance and Risk Management Diploma program – or equivalent (preferred)
  • Commitment to ongoing learning such as General Insurance License, CAIB or CIP
  • 1-2 years experience working with team environment or customer service.
  • Strong attention to detail, process oriented and detailed.
  • Familiarity the Agency Manager, Microsoft Office, or Compu Quote an asset.

About Us:

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Kim Ehman at 587-885-1849 or forward your resume in confidence to If you are working with another DGA Recruiter, feel free to ask them about this position directly.

Job Posting Details

Job Type


Market Segment


Company Type

Recruiting Consultants

Education Required

Insurance License Level 1
Insurance License Level II

Minimum Experience Required

1 to 2 Years