We are currently seeking a Commercial Lines Account Manager to join our customer service team in our Belleville, Ontario branch.
This position provides excellent growth opportunities and the ability to expand a career in the insurance industry. The successful candidate will be responsible for front-line customer service and managing their own portfolio of clients.
PRIMARY OBJECTIVE/DUTIES OF POSITION:
- Servicing and providing solutions to customers for on-going client needs
- Responding to incoming client calls, walk-ins, emails and processing of policy changes, as necessitated
- Reviewing of renewals and remarketing policies as required for growth and retention
- Promote account rounding and upselling opportunities
- Keeping current on underwriting rules and workflow processes and procedures
- Actively participate in training initiatives (CAIB, CIP)
- Receiving of claims, completing notice of Loss and follow up
- Manage accounts receivables
- Develop and maintain relationships with underwriters
THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING QUALIFICATIONS:
- A minimum of 2 years related insurance experience with a RIBO license in good standing is preferred
- Knowledge of SigXP and Applied Rating (Compu-quote) and company portals are a definite asset
- Strong customer focus with outstanding customer service skills
- A demonstrated ability to handle multiple priorities successfully
- Strong organizational and time management skills are essential
- Excellent verbal, written and communication skills with a strong attention to detail
- Ability to work independently and as part of a team
In addition to offering a professional and fulfilling work environment, to enhance your career we offer a competitive compensation, a comprehensive health benefit program, an optional group RRSP, and a commitment to ongoing professional development.
If this position is of interest to you, please email a copy of your resume and cover letter including salary expectations to: firstname.lastname@example.org
We thank you for submitting your resume, however, only those candidates being considered will be contacted.