Job Description

Commercial Lines Account Manager 

earn up to 30% on New Business

Based in Windsor or Leamington Ontario 

Large global brokerage 




  • Providing responsive and exceptional customized client service to all clients while managing all aspects of an existing book of business.
  • Work in a team based structure to retain and grow existing commercial portfolios.
  • Leveraging existing commercial networks to increase business.
  • Upsell existing clients. Place outgoing touch base calls.
  • Ensuring new business and retention targets are met, including by means of re-marketing.
  • Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.
  • Resolving client concerns and complaints while ensuring that Service Excellence Standards are met.
  • Review exposures, design and recommend suitable insurance programs/solutions for existing and new clients
  • Prepare and/or approve marketing submissions, proposals & summaries of insurance
  • Negotiate and process renewal business and mid- term changes
  • Review and analyze claims and loss control issues and discuss with clients
  • Check policies, endorsements and other required and related documentation for accuracy
  • Managing abeyances and expiry dates
  • Accounts Receivables – assist in collection per Company standards
  • Complete all required sales reports and documentation required by the Company
  • Other miscellaneous duties as required


Qualifications and Experience:


  • Bachelor’s Degree or College Diploma or equivalent work experience
  • RIBO license required
  • Knowledge of Commercial Insurance and Underwriting Principles an asset
  • Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
  • Experience on Epic or equivalent broker management systems
  • Strong organizational, time and client management skills
  • Effective interpersonal and communication skills both written and verbal
  • Strong team player with a proactive and customer focused approach
  • Strong initiative and follow up skills
  • Knowledge of diverse insurance policies and emerging insurance trends


DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Antonella Leone at 647-624-9609 or forward your resume in confidence to If you are working with another DGA recruiter, feel free to ask them about this position.


Job Posting Details

Job Type


Market Segment


Company Type

Recruiting Consultants

Languages Required


Education Required


Minimum Experience Required

1 to 2 Years