Job Description

Wanted: Ambitious Customer Account Manager

Location: Etobicoke

BIG Opportunity:

Looking for a service & sales hungry Customer Account Manager to join the team at the Billyard Insurance Group (BIG) Etobicoke Office. Must be committed to providing legendary client service and have an insatiable hunger for closing inbound sales leads.

Our brokerage has a great philosophy; motivate your staff to succeed and you will succeed as a brokerage. We put as much emphasis on you as a person as we do on the skills that you bring to the table. There is something special about being an employee at BIG-Etobicoke and we take that mindset into our on-boarding decisions.

This position requires a relationship-oriented individual with strong organizational and analytical skills. You will need to be comfortable in a customer facing role with an emphasis on telephone and computer skills.

Job Details:

  • Support the sales team while providing a superior level of service
  • Administer, support and complete policy changes within our company partner’s portals and websites
  • Review policies and recommend coverages based on individual consumer needs
  • Adhere to the underwriting criteria set out by our broker partners
  • If you enjoy occasionally selling policies we do not remove this function but encourage you to do so
  • Co-ordinate and follow up on client documents

Qualifications and Attributes:

  • RIBO Licensed
  • Technology-oriented
  • Ambitious and competitive
  • Thrives in a fast-paced environment
  • Positive attitude
  • Customer focused
  • Looking to grow with a rapidly expanding company

If you can see the BIG picture and the above description sounds like you, we encourage you to apply. Please attach Cover Letter, Resume and References with your application.

Job Type: Full-time

Work From - Hybrid (Work from Home and Office)


Job Posting Details

Job Type


Market Segment

Property Casualty Insurance

Company Type

Insurance Brokerage

Education Required


Minimum Experience Required

1 to 2 Years