Job Description

Agricorp is looking for Associate Claims Adjudicators to join the Claims Services, Customer Commitment team in the Program Delivery division

The Role 

 An Associate Claims Adjudicator is an entry-level position that is responsible for timely and accurate verification and processing of claims. In this role, you will:

  • Adjudicate client files by assessing the claim application against coverage, reviewing data for completeness, researching and investigating discrepancies, and calculating program benefits according to Agricorp’s contractual obligations and adjudication best practices
  • Review, verify and approve small or routine claims applications within a prescribed monetary limit for all programs delivered by Agricorp
  • Escalate issues that arise to senior team members
  • Contribute to successful delivery of the team/divisional mandate and business objectives
  • Inform senior team members of discrepancies that may lead to high risk
  • Provide technical advice to those outside of Claims Services, such as producers, clients, and other Agricorp employees
  • Stay current on Agricorp-administered products and services
  • Participate in team goal setting

 Job status: Permanent positions
Location: Guelph
Work Status: full time in office, remote or hybrid work arrangements offered


  • Post-secondary degree or diploma in business, economics, agricultural science or related field, or equivalent experience
  • Experience in claims or risk adjudication, preferably in the financial services or agricultural sectors
  • Additional training courses in accounting, risk analysis/risk management, or financial analysis an asset
  • Demonstrated ability to communicate clearly to diverse groups, including clients, brokers, agents and other professionals

 Key Competencies

  • Achieving quality results – Focuses efforts on managing one’s self to achieve high-quality results consistent with the organization’s standards and measures, while managing risk
  • Client focus – Provides service excellence to internal and external clients
  • Analytical thinking – Interprets, links and analyses information and situations by breaking them down into component parts and identifying patterns, connections and underlying issues
  • Critical judgment, decision making and problem solving – Uses critical judgment to make decisions and solve problems involving varied levels of complexity, ambiguity and risk
  • Initiative – Identifies and deals with situations and issues proactively and persistently, seizing opportunities that arise
  • Planning and organizing – Develops, implements, evaluates and adjusts plans to reach goals while ensuring the optimal use of resources
  • Program knowledge – Knows and understands the programs and services provided by Agricorp


 As an agency of the Government of Ontario, Agricorp works with partners to contribute to a vibrant and sustainable agriculture industry. With more than 400 employees serving more than 47,000 producers province-wide, Agricorp delivers programs that help producers manage risk and remain financially secure. The agency was established in 1997 by the provincial government under the authority of the AgriCorp Act, 1996. Agricorp delivers a variety of programs and payments on behalf of the federal and provincial governments, including AgriStability, Farm Business Registration and Production Insurance. Please go to to see the full list of programs for more information.


 Please submit your application for this position by December 6 , 2021

 We thank all applicants for their interest; however only those selected for an interview will be contacted directly


Job Posting Details

Job Type


Market Segment

Financial Services

Company Type

Government Agency

Languages Required


Education Required

CIP Partial Completion
Post Secondary Education

Minimum Experience Required

1 to 2 Years