Job Description

Our client in Concord is looking for a Personal Lines CSR fulltime

Responsibilities include:

  • Providing exceptional day to day customer service to clients
  • Processing policy changes
  • Maintain professional relationships with Insurers and Underwriters
  • Assist and provide support to Producers as required
  • Processes call backs, submissions and mail in a timely manner
  • Flexible to perform various assigned tasks
  • Promotes company features and benefits as part of ongoing portfolio reviews
  • Cross sell a variety of products at every opportunity
  • Promotes client loyalty through attention to detail and relationship building
  • Remains current on all company philosophies and procedures
  • Accepts risks within established guidelines

Qualifications:

  • Currently holds RIBO license in good standing
  • Experience working with multiple Insurer Portals
  • EPIC experience an asset
  • Previous Personal Lines experience 2+ years
  • You have a superior client service orientation
  • You have the ability to communicate effectively with clients, both verbally and in writing
  • You have excellent interpersonal skills
  • You have excellent organization and time management skills
  • You possess a professional telephone manner
  • You have demonstrated your ability to function effectively in a fast-paced, multi-faceted environment
  • You maintain a positive attitude and are a team player
  • You have strong analytical and decision making abilities
  • You demonstrate the ability to adapt to change
  • You have excellent computer/keyboarding skills

 

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Job Posting Details

Job Type

Full-Time
Permanent

Market Segment

Insurance

Company Type

Recruiting Consultants

Languages Required

English

Education Required

RIBO

Expertise Area

Broker: Broker-Personal

Minimum Experience Required

1 to 2 Years

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