Job Description

Totten Insurance Group is growing and we are looking for a dynamic Commercial Lines Underwriter in our Professional Liability team for our Toronto office.  We are looking for someone that can work under limited direction, underwrites complex new and renewal business within designated authority levels.  This is an ideal role for a strong technical underwriter with experience in one or more lines of business in Miscellaneous E&O, Tech & Cyber, Architects, Engineers, Medical Malpractice, Fiduciary Liability, D&O or Building Inspectors.  This is a great role to join a unique and inclusive corporate culture with exposure to all types of commercial risks.


Choose a career with Totten Insurance Group and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining Totten Insurance Group you will become part of rapidly growing company that offers significant opportunity for advancement and growth. Totten Insurance Group is a company where your contributions will make a difference.


Job Responsibilities:

Broker & Market Management

  • Provides exceptional service to our broker partners and acts as a solution provider (i.e. acts as the key contact to underwriters with key Broker contacts providing innovative solutions to respond to customer needs.)
  • Develops and maintains positive business relationships within the brokerage community. Solicits new business opportunities. Organizes and executes production trips and broker touchpoints/visits, and corporate functions as required. Managing relationships with brokers and acting as a dedicated resource as needed and required.
  • Effectively negotiates terms and conditions with brokers and markets
  • Analyzes new business and renewals for risk profitability by assessing exposures and hazards as determined by a review of the underwriting data, and according to underwriting guidelines, contract authority limits and company standards.
  • Maintains knowledge of company Underwriting policies, philosophy, procedures and standards and understand and execute segment strategies to produce budgeted results.
  • Monitors and assesses competitive factors in the market and keep informed of changing market conditions to report to management.
  • Maintains a high service level to brokers and responding to brokers inquiries on a timely basis.
  • Delivers underwriting profit, organic growth, and target revenue budgets.


Business Management

  • Analyzes new business and renewals for risk profitability by assessing exposures and hazards as determined by a review of the underwriting data, and according to underwriting guidelines, contract authority limits and company standards.
  • Maintains the long-term profitability of a portfolio of accounts regardless of market conditions within the bounds on internal underwriting guidelines and individual underwriting authority. This includes the ability to successfully negotiate terms, conditions and pricing to achieve new business, renewal and profitability targets.
  • Develops a strong understanding of the various solutions that can be offered through our network of markets and Lloyd’s relationships

Qualifications and Experience:


  • Post-Secondary Education or equivalent training and experience
  • Minimum 2 years of Professional Liability Underwriting with emphasis on Architects & Engineers, Tech & Cyber, or Miscellaneous Errors & Omissions
  • Commercial Casualty experience an asset
  • 5-7 years of insurance experience
  • Experience with complex commercial underwriting
  • CIP/FCIP, RPLU and/or CRM Designation or in progress
  • MGA experience desired
  • Ability to exercise sound judgment in risk selection
  • Strong decision making skills and ability to bring creativity to underwriting risks
  • Strong business development and sales skills
  • Develops and maintains productive working relationships with peers, clients, and industry networks
  • A strong work ethic, good organizational skills and the ability to work within a team environment.
  • Strong communication skills: written and verbal including presentations
  • Strong time management skills, goal oriented, and self-directed
  • Proficient in MS Office:  Word, Excel, PowerPoint and Outlook
  • Experience with TAM or Policy Works broker management systems
  • Travel required for broker visits (~25%)


Core Values:


Entrepreneurship - encouraging innovation and educate risk taking

Integrity – doing things right every time

Teamwork – working together to maximize results

Accountability – measure and take responsibility for outcomes

Service - serving customers, communities, and colleagues


Totten Insurance Group is Canada’s leading national MGA provider of niche products and innovative solutions. Providing a diversified suite of customized insurance products and programs, Totten Group is committed to delivering best in class insurance solutions that are not readily available in the marketplace. Totten Group supports over 2,000 independent brokers throughout Canada and is comprised of five divisions including Commercial Casualty, Commercial Property, Hospitality, Personal Lines and Professional Liability. For a complete list of office locations and more information, please visit:

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.


To apply directly, click on the link: 

Job Posting Details

Job Type


Market Segment

Commercial Insurance

Company Type


Education Required


Minimum Experience Required

5 to 6 Years