Job Description

 Location: Kitchener        Department: Commercial Department

 Contact: Kristy Lajoie ( – Team Lead Commercial


We are looking for an energetic, professional Commercial Service Broker to join our Kitchener team.

Benefits of the position

  • Variety of responsibilities means no day is the same.
  • Includes a combination of in office and work from home.  All work from home hardware is provided.
  • Social Interaction with clients, Insurance Company Representatives and Josslin team members.
  • A fast paced, friendly environment where you are encouraged to develop personally and professionally
  • Competitive compensation and benefits.
  • Recognition as an authority on commercial insurance in your community.


Job Responsibilities

  • Look after all aspects of maintaining assigned commercial clients.
  • Make recommendations regarding coverage, products and claims.
  • Respond to inquiries from clients and insurance companies.
  • Resolve client issues with minimal assistance and disruption
  • Effectively represent client and office position to underwriters.


  • Strong customer service skills.
  • Will have 3 years minimum of commercial service experience.
  • Ability to work well under pressure with minimum supervision.
  • Excellent written and verbal communication skills.
  • Ability to multi-task between a variety of tasks, projects, and deadlines.
  • Valid RIBO licence

The following additional qualifications are helpful, although not mandatory:

  • You hold an industry designation or are working toward one.
  • Experience with Power Broker Brokerage Management System and ComXP

Job Posting Details

Job Type


Market Segment

Commercial Insurance

Company Type

Insurance Brokerage

Languages Required


Education Required


Minimum Experience Required

3 to 4 Years