Job Description

Insurance Administrator/Underwriting Assistant

Based in Burlington - Hybrid Role 


Key Responsibilities:

Insurance Services

• Manage annual policy creation and issuance to all members. Updating policy wording and dates, proof reading, scanning and collating documents as needed.

• Review insurance policies pertaining to the company and its Subscribers needs. Reviewing the terms and conditions and providing input on adjustments and modifications.

• Manage the issuance of Certificates of Insurance, reviewing, approving, and supporting member requests.

• Creating, tracking, and uploading custom endorsements as needed.

• Data entry, document organization and filing. Completing various ad-hoc tasks, reports, and supportive needs.

• Gather appropriate and accurate background information on potential and existing members provided through various intake forms.

• Ability to work under pressure and adhere to tight deadlines.

 Member Services

• Deliver exceptional service to the company members and prospects.

Identifying Subscribers needs and provide them with advice and guidance.

• Assist Members with accessing training and general documentation, while responding to various member inquiries.

• Assist members with training, accessing various systems and instructing on how to access these areas. • Supporting the company members; answering questions, resolving issues, supporting members with using applications, accessing reports, and ad-hoc requests.

 • Member Focus; Teamwork; Communication; Accountability; and Innovation.

• Prepare various underwriting portfolio documents for renewal meetings and general business analysis.


§ Advanced knowledge of Word, Excel, and PowerPoint an asset.

§ Highly organized and exceptional attention to detail. § Strength in managing multiple deliverables simultaneously.

 § Ability to work in a dynamic, fast paced operational model & lively environment.

§ Excellent track record of work performance, attendance and punctuality and demonstrated commitment to ongoing professional development.

§ Enthusiastic and collaborative team player, willingness to learn and lead projects.

§ Understanding of commercial insurance. Education & Experience:

§ Post Secondary Degree or Diploma.

 § 3 – 5 years minimum insurance experience as a client service representative or underwriting assistant.

§ Experience working within a commercial insurer or brokerage.


DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Antonella Leone at 647-624-9609 or forward your resume in confidence to If you are working with another DGA recruiter, feel free to ask them about this position.

Job Posting Details

Job Type


Market Segment


Company Type

Recruiting Consultants

Languages Required


Education Required


Minimum Experience Required

3 to 4 Years