Job Description

Working with one of Canada’s largest insurance companies looking for a Casualty Claims Specialist. The primary role is to investigate, evaluate, negotiate, and settle Bodily Injury claims in accordance with procedures and company philosophy.

Title: Senior Casualty Claims Specialist

Location: Richmond Hill, Oakville, London or Ottawa  (Hybrid at home and in office)


  • Interpret and confirm insurance coverage using background knowledge of relevant case law combined with a thorough understanding of policy wordings
  • Investigate, evaluate, and settle a diverse claim pending of litigated and non-litigated files
  • Develop appropriate strategy to direct handle files to conclusion and/or teach Independent Adjusters as needed
  • Ensure file reserves are set on a timely and accurate basis, in line with company protocols
  • Maintain control over expenses through pro-active handling techniques
  • On litigated files, work in partnership with defence counsel to develop and implement strategies for bringing files to a timely and cost-effective resolution
  • Provide excellent customer and partner communication on claim matters
  • Clearly document and summarize file activity
  • Understand and adhere to claim procedures and guidelines
  • Provide superior customer service to clients and partners


  • 5 -10 years’ experience handling bodily injury claims, including both general liability/premises operations claims and auto tort liability
  • Ability to work independently and effectively in a fast-paced environment
  • Strong working knowledge of third-party liability claims (Bodily Injury, Property, and Auto Physical Damage litigation)
  • Mediation, Pre-Trial and Trial experience
  • Excellent interpersonal, written, and oral communication skills
  • Superior organizational skills
  • Strong analytical, problem-solving and negotiation skills
  • Adaptability, flexibility, willingness to learn and integrity
  • Committed team player with a positive outlook
  • Post-Secondary education in a related field
  • CIP designation would be an asset

Compensation: Competitive salary, bonus up to 10%, benefits pension plan, share plan…

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Maurice Reichberg at 416-868-6711 x.232 or forward your resume in confidence to If you are working with another DGA recruiter, feel free to ask them about this position.

Job Posting Details

Job Type


Market Segment

Property Casualty Insurance

Company Type

Recruiting Consultants

Education Required

CIP Partial Completion
Post Secondary Education

Expertise Area

Claims: Claims - Casualty

Minimum Experience Required

5 to 6 Years