Job Description



As the Insurance Specialist you will be one of the key members of our Risk team responsible for various risk management, health and safety, and insurance matters. Your operational experience, preferably in the insurance industry will support you in thriving in your role and will contribute towards our team’s success.


This role offers a flexible hybrid work-from-home model.


You will handle key responsibilities including but not limited to the following:

  • Work independently and collaboratively with the Coordinator Safety and Risk to ensure proper and thorough investigation of incidents and handling of internal claim files. 
  • Participate in insurer claims reviews. Conduct internal claims reviews.
  • Serve as first level support for insurance claims related matters and other escalations as they arise.
  • Research legislation and standards applicable to our industry.
  • Work collaboratively with various internal and external players, building rapport and ensuring smooth collaborative productivity
  • Support corporate head office and franchisee operations in Quebec
  • Provide Risk Management support to internal teams, including data reporting.
  • Conduct risk assessments.
  • Analyze data to assess risk and make decisions.
  • Develop and implement process flows and procedures.
  • Conduct research in keeping management abreast of industry happenings and developments.
  • Work on various risk and health and safety projects as required.
  • Support franchisee insurance training
  • Participate in Health & Safety Committee meetings as required
  • Travel within Canada from time to time, as required.


What you will bring to the table:

  • Have bilingual professional proficiency in spoken and written French and English.
  • Be proactive in sharing information and demonstrating leadership. 
  • Positive attitude towards and ability to adapt to changing priorities
  • Self-starter with the ability to work well independently with minimal supervision
  • Outstanding communication skills (oral and written)
  • Keen sense of urgency. Ability to thrive in a fast-paced high-volume environment
  • Detail oriented
  • Strong multi-prioritization and time management skills

Job Posting Details

Job Type


Market Segment

Commercial Insurance
Financial Services
Group Benefits - Medical
Health Care
Health Insurance
Health Sciences - Rehabilitation
Information Technology
Life Insurance
Mutual Funds
Pharmaceutical - Health Sciences
Property Casualty Insurance
Public Health
Services Provider

Company Type


Languages Required


Education Required

College Secondary School Diploma
Post Secondary Education
Secondary School Diploma
University Degree

Minimum Experience Required

3 to 4 Years