Job Description
SUMMARY
As a member of the Commercial Lines team the Commercial Account Assistant is responsible for assisting the Commercial Lines department in day to day servicing of commercial clients in an administrative capacity. The ability to work in a team environment is critical, as well as the ability to display initiative and independent judgment in the execution of job functions.
ESSENTIAL JOB FUNCTIONS
- Assist Commercial Account Managers with renewal process including preparing certificates of insurance, liability certificates, assembling policy documents;
- Issue certificates of insurance, insurance binders, liability certificates as request by customers and team members
- Prepare and process all invoices for commercial policy documents;
- Prepare first draft customer communication (hard or soft copy) for renewals, new business and endorsements for Commercial Account Managers review and distribution;
- Enter and update SIG and COMXP for new, renewal and endorsements;
- Provide back-up to Administrative Assistant/Reception for ordering of MVR and Autoplus reports;
- Assist Commercial Account Managers with quoting for IRCA on Compu-Quote
- Providing outstanding client service in a professional manner at all times.
KNOWLEDGE/SKILLS/ABILITIES
- Adept at managing multiple deadlines and setting priorities
- Strong command of the English language
- Attention to detail
- Communication skills necessary to provide information in a courteous and comprehensible fashion (oral and written)
- Knowledge of company policies and procedures.
QUALIFICAITONS
- Insurance industry or related administrative experience
- Microsoft, Word, Excel, Outlook, SigXP, ComXP
- Excellent verbal and written communication skills
- Proven interpersonal skills and ability to collaborate with team members for problem-solving;
- Solid understanding of policy wordings/coverage’s
- RIBO License would be an asset
- CAIB/CIP or CRM would be an asset
Interested candidates please contact Daher Hassan at 416-868-6711 x.224 or forward your resume in confidence to Daher@dgacareers.com. If you are working with another DGA recruiter, feel free to ask them about this position.