Job Description

Responsibilities and Duties:

  • Sales and service of commercial property and auto policies
  • Fielding incoming calls for service and quotes
  • Maintaining and servicing existing customer files including cross selling and remarketing of products
  • Responding to customer or company inquiries in a timely fashion
  • Maintaining comprehensive and accurate activity notes on client files
  • Processing new policies, endorsements and renewals
  • Reporting and following up on claims
  • Hybrid position - expected to be in office 2 days/week minimum


  • RIBO licensed with 2+ years experience as a personal or commercial customer service representative
  • Excellent telephone and email communication skills
  • Proficiency with Microsoft Office Products including Outlook, Word and Excel
  • Familiarity with Epic, Applied Rating Services and Policy Words are an asset
  • Ability to organize and prioritize work effectively
  • Strong customer service skills are required
  • Strong work ethic with the ability to work independently and with others in an office environment
  • A willingness to keep learning and expanding their knowledge

Job Posting Details

Job Type


Market Segment


Company Type

Insurance Brokerage

Languages Required


Education Required


Minimum Experience Required

3 to 4 Years

Salary (annually)

from $50,000 to $65,000