Job Description

Location: Anywhere in BC/AB

Are you an experienced insurance adjuster who loves helping people and solving puzzles? Do you have a passion for providing top-notch customer service while working on moderate size property claims? If so, we have an exciting opportunity for you!

As an Intermediate/Senior Telephone Adjuster, you'll be responsible for investigating and settling property claims with an unwavering focus on delivering exceptional customer service. You'll be a key player in determining coverage, evaluating losses, and negotiating settlements within the parameters of the policy wording and Claims Manual guidelines.

In this role, you'll be relied upon to provide mentorship to junior staff, sharing your expertise and helping to develop the next generation of claims adjusters.

But that's not all - you'll also be responsible for handling general inquiry phone calls, working closely with insureds, third parties, vendors, and independent adjusters to establish fair settlements, and attempting subrogation and salvage recovery whenever possible.

If you're looking for a dynamic role that allows you to put your skills to the test and make a real difference in people's lives, this is the job for you


  • At least 3 years of prior experience in similar role
  • Completion or commitment to complete CIP designation
  • Experienced in Residential Property Lines; Prior commercial lines claims experience would be an asset
  • Good team player with strong communication and time management skills

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Vanessa Ip at 778-383-9790 ext. 105 or forward your resume in confidence to If you are working with another DGA recruiter, feel free to ask them about this position.

Job Posting Details

Job Type


Market Segment

Commercial Insurance
Property Casualty Insurance

Company Type

Recruiting Consultants

Education Required

CIP Partial Completion

Minimum Experience Required

3 to 4 Years