Job Description

The Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for more than 11,000 dentists in Ontario, our mission is to act in the public interest by putting patients first. We are committed to transparency, accessibility, openness and fairness in all our work.

Bring your excellent analytical and communication skills to our team as a Professional Liability Advisor within our Professional Liability Program (PLP) department.

The Professional Liability Program (PLP) administers RCDSO’s malpractice insurance program for all current and former RCDSO dentists. This includes claims management, insurance management and risk management.

The Professional Liability Advisor provides support to the Manager, Professional Liability Program, and PLP staff on professional liability issues, assists Ontario dentists with medicolegal problems by managing and/or overseeing the management of actual or potential dental malpractice litigation, and provides risk management information and advice. 

You are a dynamic self-starter, creative, efficient and can effectively analyze issues, develop strategies and resolve legal disputes.

The role is classified as fully remote; however, you may occasionally attend our Toronto office, depending on business needs. At this time, we’re only able to consider candidates located in Ontario or who are willing to relocate.


What can I expect to do in this role?

Reporting to the Manager, PLP, you will be:

  • Receiving and handling reports from dentists about medicolegal issues, and managing the dentist-patient relationship
  • Interviewing dentists and gathering information and documents to triage reported problems
  • Advising dentists on options and strategies, including implications, outcomes and management of risk
  • Providing dentists with information, legal advice and documents to assist them in resolving disputes
  • Investigating dental malpractice allegations, including reviewing and analyzing patient records, legal pleadings and expert reports, as well as assessment of the potential validity of such claims
  • Development of file strategy, including assessing liability and damages
  • Communicating with patients and/or their legal representatives regarding the merits of claims and negotiating settlements, if applicable
  • Supervising and instructing external counsel retained to defend dentists involved in civil litigation proceedings
  • Retaining and instructing experts for medical legal claims, reviewing and analyzing medical-legal reports
  • Managing large caseloads, including complex and protracted proceedings
  • Attending mediations, pre-trial and settlement conferences, as required
  • Liaising and reporting, both orally and in writing, to PLP Committee and re-insurer, and providing them with recommendations and reports regarding case value and strategy
  • Financial and fiscal review and management of file reserves and legal expenses
  • Providing advice to dentists on how to avoid medical and legal problems through one-on-one discussions, presentations, and written materials
  • Preparing and delivering group presentations, including Category 1 courses
  • Provide direction to the senior administrative assistant, law clerk, and when necessary, to the records clerk


What skills and background do I need?

The Professional Liability Advisor requires:

  • Legal training and experience as a claims analyst, insurance or claims examiner or adjuster, or a combination of equivalent experience and education are required
  • 7-10+ years’ experience with personal injury is required; medical malpractice experience is preferred
  • Excellent written and oral communication skills, sound judgment, excellent organizational and analytical skills, initiative, and the ability to work with minimal supervision
  • Ability to organize, prioritize assignments, and produce a high volume of work quickly and accurately
  • Ability to work under pressure and meet deadlines
  • Ability to work within a team environment
  • Ability to think critically and try different approaches to solve a problem
  • Demonstrated ability to review medical records/information, identify issues and ask key questions
  • Knowledge of medical/dental terminology is an asset
  • French language proficiency is an asset


Compensation and Total Rewards  

  • Base annual hiring salary starting at $111,632, commensurate with experience
  • Comprehensive vacation plan and health benefits package
  • A matched Pension Plan (up to 8% of salary), voluntary Tax-Free Savings Account (TFSA) and Registered Retirement Savings Plan (RRSP)
  • Job and/or career-related learning and development opportunities
  • Shortened Fridays between July 1st and September 1st as well as a shorter workday before long weekends throughout the remainder of the year
  • Onsite gym, corporate discount to GoodLife Fitness, and wellness-related webinars
  • Opportunities to connect with colleagues through virtual and in-person social events


How do I apply?

To apply to this vacancy please submit your resume and cover letter describing why you are interested in this position online via the RCDSO Job Portal by June 1, 2023 at 5 pm.

Our recruitment process is conducted remotely unless otherwise specified.

Thank you for your interest; only applicants selected for an interview will be contacted.

The Royal College of Dental Surgeons is an inclusive employer.

Accommodation is available upon request under the Ontario Human Rights Code.

Job Posting Details

Job Type


Market Segment

Health Care
Health Insurance

Company Type

Non-Profit Organization

Languages Required


Education Required

Exp. equivalent to University/College
Post Secondary Education

Minimum Experience Required

7 to 10 Years

Salary (annually)

from $111,632 to $0