Job Description

Senior Commercial Lines Customer Service Representative Rai Grant Insurance Brokers is an established, diverse, fast-paced and friendly large brokerage with our head office located in Markham, Ontario. We are currently seeking an experienced Senior Commercial Lines Customer Service Representative to join our team.
This candidate possesses strong organization and time management skills and will possess technical knowledge of a variety of commercial products such as Builders Risk, E&O, D&O, Fleets, CGL and Property.
The main objective of this role is to provide Commercial lines support for a large book of commercial business. Qualifications
• Minimum 5 years of commercial experience
•RIBO license will be a condition of employment but will consider candidates with underwriting or insurer experience
• Knowledge in all lines of commercial insurance
• Proficient computer skills in Microsoft Word, Excel and Outlook
• Excellent organizational, interpersonal and communication skills
• University degree, college diploma, CAIB or CIP designation preferred Responsibilities Include, but are not limited to,
• Providing exceptional service to our clients, handling routine inquiries and responding promptly, either by phone or email
• Working closely with producers, coordinating new business and renewal strategies and negotiations
• Closely reviewing policy wordings and understanding them to provide a knowledgeable experience for the client
• Be able to recognize opportunities to recommend additional coverage's and paying attention to the clients needs and ensuring they are fully protected
• Invoicing client accounts, ensuring payments are received in a timely fashion



Interested candidates please contact Daher Hassan at 416-868-6711 x.224 or forward your resume in confidence to If you are working with another DGA recruiter, feel free to ask them about this position

Job Posting Details

Job Type


Market Segment

Commercial Insurance

Company Type

Recruiting Consultants

Languages Required


Education Required


Expertise Area

Broker: Broker-Commercial

Minimum Experience Required

3 to 4 Years

Salary (annually)

from $0 to $85,000