Job Description

Personal Lines, Technical Service Representative

Based in Mississauga

Hybrid Role

Global Brokerage Firm 


Position Description: 

    • Position Overview
    • Processing quotes – not at inception but can work into role
    • Processing payments, or contacting clients re: late or missing payments from billing notices
    • Receiving call from clients to process payments on insurer portal 
    • Portal entry experience  - data entry renewal letters on program renewals for the brokers
    • mail processing
    • RIBO licensed  preferred but not required 
    • Position Requirements
      • 2+ years administrative experience,  answer common customer questions. 
      • reporting claims to insurer
      • Great attention to detail and high level of accuracy
      • Strong organization and time management skills
      • Excellent interpersonal, verbal and written communication skills
      • Strong team player – ability to adapt to and work cooperatively with various individuals
      • Ability to multi-task in a fast-paced environment
      • Proficient in Microsoft Office products and experience with Applied Epic is an asset,  and Compu-Quote 

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Antonella Leone at 647-624-9609 or forward your resume in confidence to If you are working with another DGA recruiter, feel free to ask them about this position.


Job Posting Details

Job Type


Market Segment


Company Type

Recruiting Consultants

Languages Required


Education Required


Expertise Area

Broker: Broker-Personal

Minimum Experience Required

1 to 2 Years