Job Description

Are you ready to elevate your career in the bustling heart of Kelowna? Look no further! Our Client is on the hunt for a Senior Account Manager to bolster their Commercial Lines dream team.

Our Client is a force of insurance expertise spanning over four decades. With a steadfast commitment to excellence, they’ve grown into one of Western Canada's premier privately held brokerages.

What You'll Do: As a Senior Account Manager, you'll be the linchpin of client satisfaction and retention. Your days will be a blend of strategizing, problem-solving, and client liaison magic. Here's a taste of what you'll dive into:

  • Forge unbreakable client relationships through exceptional service.
  • Lead the charge in renewal strategy sessions, both in-house and with our valued clients.
  • Be the face of our company in external client meetings, exuding professionalism and expertise.
  • Keep the wheels turning by promptly responding to client inquiries and requests.
  • Ensure all client documentation is shipshape and delivered with ninja-like efficiency.
  • Masterfully navigate spreadsheets and paperwork to keep our operations running smoothly.
  • Act as the vital link between our team and the dynamic world of insurance marketing.
  • Provide invaluable coverage advice to clients, guiding them through the labyrinth of policies.
  • Champion additional coverage options to clients, ensuring they're fully protected.
  • Keep a watchful eye on financial matters, from premium contracts to accounts receivables.
  • Embrace continuous learning and stay sharp with ongoing education credits.

Who You Are: You're not just any Senior Account Manager; you're a seasoned pro with a flair for Commercial Lines, and perhaps a background in construction (this is not mandatory). Your toolkit includes:

  • 5+ years of rock-solid experience in Commercial Lines roles.
  • Level 2 insurance License.
  • A self-starter mentality, paired with organizational wizardry and an eagle-eyed attention to detail.
  • A knack for negotiation and strong communication skills.
  • Tech-savvy prowess, and extra points if you have experience with EPIC.
  • A team player spirit that thrives in collaborative environments.

What our Client Offers: Joining their team means stepping into a world of opportunity and support. Here's what's in it for you:

  • Competitive salary and benefits package.
  • Work with an team of experienced professionals and strong processing support.
  • Professional development opportunities to fuel your growth and keep your skills sharp.
  • Work/life balance that's more than just a buzzword; it's a way of life.
  • A vibrant, collaborative work environment where every voice is heard.
  • They prioritize the health and wellness of the team, offering on-site resources and services to support your well-being, including personal trainer consulting.



DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms, and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well-positioned to conduct searches with a national scope. Our unrivaled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.    

Interested candidates, please email your resume in confidence to or at 778-383-9790 ext. 104. If you are working with another DGA Recruiter, feel free to ask them for more information about this position. 

Job Posting Details

Job Type


Market Segment

Commercial Insurance

Company Type

Recruiting Consultants

Education Required

Insurance License Level II

Expertise Area

Broker: Broker-Commercial

Minimum Experience Required

5 to 6 Years