Job Description

This position is responsible for investigating, negotiating and settling serious CGL and bodily injury claims. The adjuster will be responsible for direct file handling and communication with all involved parties.

Title: Claims Adjuster, CGL and BI

Location: Mississauga (hybrid, 1 day per week in the office)


  • Confirm valid coverage
  • Fully investigate liability losses
  • Fully investigate serious injuries & exposure
  • Provide instruction and direction to internal and external vendors i.e.: Adjusters, Legal Counsel, Engineers
  • Calculate ultimate probable exposure and reserve accordingly
  • Maintain a proactive diary system to monitor files
  • Ensure files are up to date with reserve worksheet, case law, medical and liability information
  • Mentor and coach junior adjusters
  • Prepare Major Loss/Reinsurance Reports and participate in Claims Committee process
  • Comply with service standards as outlined in Best Practices
  • Actively participate in settlement initiatives along with both private and mandatory mediations

Necessary Knowledge, Skills And Attributes

  • Knowledge of regulatory and contractual obligations, medical terminology, vocational rehabilitation concepts and dispute resolution practice
  • Experience with internal and external audits
  • Detail oriented and well-organized individual
  • Strong oral and written communication skills
  • Travel to mediations/pre-trials/trials is required
  • Superb interpersonal skills and leadership qualities/potential
  • Work well individually or as a part of a team
  • Computer literacy with strong working knowledge of Microsoft programs

Education And Experience

  • Minimum 3-5 years of experience adjusting CGL & BI claims
  • Post secondary education
  • CGL experience must include a strong background in coverage (duty to defend vs. indemnify), product liability, occupier’s liability, and environmental losses
  • Experience in Municipality losses and construction wrap up an asset
  • CIP designation or working towards one

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Maurice Reichberg at 416-868-6711 x.232 or forward your resume in confidence to If you are working with another DGA recruiter, feel free to ask them about this position.

Job Posting Details

Job Type


Market Segment

Commercial Insurance

Company Type

Recruiting Consultants

Education Required

Post Secondary Education

Minimum Experience Required

3 to 4 Years