Job Description

Commercial Account Manager

Are you an experienced Commercial Account Manager looking to join a dynamic team in a brand-new office? Our client is seeking a driven professional with a passion for delivering exceptional client service and a strong background in commercial insurance.

Position Overview:

As a Commercial Account Manager,  you will play a crucial role in retaining and managing a portfolio of commercial insurance clients. Your expertise in commercial insurance, combined with a keen attention to detail and a commitment to customer satisfaction, will be instrumental in your success. In this role, you will act as a key liaison between clients and insurance companies, ensuring seamless communication and efficient handling of claims issues.

Key Responsibilities:

  • Retain and manage a portfolio of existing commercial insurance clients.
  • Serve as an intermediary between clients and insurance companies, addressing and resolving claims issues.
  • Provide support to the commercial insurance team, including processing policy documents, invoicing premiums, preparing cover letters, producing pink cards and certificates of insurance, claims reporting, and maintaining file documentation.

Qualifications:

  • Minimum of 3 years of progressive experience in the insurance industry with a strong knowledge of commercial insurance products.
  • Experience working in an insurance brokerage.
  • Alberta Level 2 License.
  • CIP or CAIB designation, or actively working towards it, is an asset.
  • Commitment to excellence in customer service, with a focus on building strong client relationships.
  • Proficient in Microsoft Office Suite.
  • Demonstrated reliability, accountability, and attention to detail.
  • Ability to work both independently and collaboratively within a team.
  • Flexible and adaptable, with strong problem-solving skills and the ability to meet tight deadlines.

About the Company:

Our Client is one of Canada’s largest independent, employee-controlled brokerages, with over 60 locations across the country. With $1.3 billion in gross written premium, our client provides comprehensive insurance and risk management solutions with a distinctly Canadian perspective. Their collaborative work environment leverages the expertise of their team to offer exceptional value to personal and commercial clients nationwide.

About DGA Careers:

For over 30 years, DGA Careers has been a trusted partner in the Canadian insurance industry, specializing in recruitment for major insurers, insurance brokerage firms, and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, we offer a national reach with unparalleled access to key industry influencers and passive candidates across Canada.

How to Apply:

If you are interested in this opportunity, please contact Heidi Scott at 587-885-1852 or send your resume in confidence to heidi

Job Posting Details

Job Type

Permanent

Market Segment

Commercial Insurance

Company Type

Recruiting Consultants

Education Required

CAIB
CIP
CIP Partial Completion
Insurance License Level II

Minimum Experience Required

3 to 4 Years

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