Job Description
Personal Lines Supervisor – Edmonton, AB
Join a trusted name in Canadian insurance with over 140 years of history.
Our client, a respected Canadian mutual insurance company, is seeking an experienced and driven Personal Lines Supervisor to join their Edmonton team. This is a fantastic opportunity to step into a leadership role with a stable, values-driven organization.
The Opportunity
As a key leadership figure, the Personal Lines Supervisor will oversee a team of Personal Lines Underwriters and Advisors, providing guidance, coaching, and support. You’ll play a critical role in performance management, 1:1 development, and quality assurance through regular auditing. You’ll also be a champion for change, helping the team navigate and adapt to system or process changes with confidence.
What You’ll Do
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Provide daily supervision and leadership to the personal lines team
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Conduct regular 1:1s, performance reviews, and ongoing coaching
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Lead quality audits and ensure underwriting and service standards are met
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Support change management initiatives and help implement system/process enhancements
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Act as a liaison between front-line staff and management, ensuring alignment on goals and strategies
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Foster a culture of collaboration, accountability, and customer focus
What You Bring
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5+ years of personal insurance experience, including leadership or supervisory roles (Underwriting or Broker)
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Proven ability to manage performance and mentor a high-functioning team
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Experience conducting audits, setting KPIs, and managing workflows
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Strong communication and change management skills
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CIP designation (or working toward it)
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A positive, proactive mindset and passion for continuous improvement
About the Company:
This is more than just a job—it’s a career opportunity with an organization that values integrity, community, and trust. You’ll benefit from a supportive team environment with meaningful development opportunities and a workplace where your leadership truly makes a difference!
About Us:
DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.
Interested candidates please contact Heidi Scott at 587-885-1852 or forward your resume in confidence to heidi