Job Description
Commercial Lines Assistant
Location: Fraser Valley, BC
Type: Full-Time, In-Office
Are you a licensed insurance professional with a strong understanding of property and liability coverages? We’re looking for a detail-oriented and proactive Commercial Lines Assistant to join a collaborative and growing team in Langley. This role is ideal for someone who enjoys working in a supportive environment, takes accountability, and is eager to expand their skills within commercial lines.
What You’ll Do
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Issue binders, proofs of insurance, and certificates
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Review policy documents for accuracy and request corrections or endorsements
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Prepare submissions, proposals, cover notes, and enclosures for new business and endorsements
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Handle daily inquiries from producers, clients, and underwriters
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Maintain system notes and applications
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Process invoicing and payments
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Contact clients for renewal information and assist with client communications
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Collaborate with team members to deliver excellent service to long-standing accounts
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May assist with social media initiatives and marketing support as needed
What We’re Looking For
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Level 2 BC General Insurance License (mandatory)
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Minimum 2 years of experience in personal or commercial lines (commercial experience an asset)
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Strong knowledge of property and liability insurance
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Comfortable reading and interpreting policy wordings
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Experience with Applied Epic (required)
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Experience with CSR24 and Microsoft Word, Excel, and Outlook
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Familiarity working with multiple insurance carriers
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Experience with commercial auto, pro-rate, or fleet policies is an asset
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Exposure to high-net-worth personal lines is an advantage
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Strong communication and interpersonal skills — comfortable speaking with carriers and underwriters
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Accountable, team-oriented, and motivated to grow professionally
Why Join
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Modern, newly designed Langley office with parking, kitchen, and boardrooms
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Supportive, knowledgeable team that values collaboration and professionalism
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Comprehensive medical and dental benefits
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Career development and education incentives
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RRSP matching after two years of employment
Schedule: Monday to Friday, 8:00 AM – 5:00 PM (in-office)
Compensation: Competitive, commensurate with experience