Job Description
Crawford is hiring a Desk Adjuster 2 to join our team remotely in Canada. The successful candidate will investigate, evaluate, negotiate, and settle claims by telephone and correspondence. Settling losses within delegated authority or reporting to clients while also directing field adjusters.
Responsibilities
- Investigation, collection, and analysis of claims information.
- Evaluates coverage, liability and quantum.
- Negotiates, settles, finalizes claims.
- Accurate recording, reporting and presentation of files
- Maintenance of accurate billing, and time and expense records.
Qualifications
- At least 2 years of experience handling Complex Commercial Claims. Knowledge of commercial and personal lines in both Property and Auto PD is a must.
- Must have Alberta license or ability to obtain it.
- Post-secondary education in an insurance related field, working towards full independent adjusting license and CIP designation is required
- Ability to conduct telephone investigations, evaluate, negotiate and settle first and third-party commercial lines claims
- Proficient in maintaining accurate and detailed activity, transaction and reserve records
- Advanced computer skills including Office 365 and Windows 10
- Excellent telephone etiquette and courtesy
- Excellent communication skills, must be a team player with a strong commitment to quality and customer service
- French/English Bilingualism would be considered an asset