Job Description
We’re Sandbox, a mutual insurance company built on the principles of creating, learning, growing, and having fun doing it. We’ve been around for over a century now, with a focus on one thing:
Delightfully Simple Insurance.
Sandbox is inclusive, engaging, and growing incredibly fast, so working with us is actually exciting! If you’re ready to take ownership, solve complex problems, and make a real impact, join the Sandbox team!
We are looking to fill a Claims Adjuster position based in Calgary, AB. As our Claims Adjuster, you’ll be responsible for investigating, negotiating, and settling a wide variety of claims including personal, auto, farm, commercial, liability, and injury. Working within an assigned territory, you’ll play a critical role in delivering fair, timely, and thoughtful outcomes for our members, especially when they need us most.
WHY YOU’LL WANT TO BUILD WITH US
Well, because Sandbox really is a sandbox — a giant playground for grown-ups who want to laugh, be creative, work dynamically, and take on new opportunities.
On top of our incredible culture and amazing people, we also offer a bunch of awesome perks, like:
- Payday Perks: Competitive annual salary
- Level Up: Ongoing professional development, including support for CIP courses
- Health & Wellness: Comprehensive benefits for you and your family
- Vacation Goals: Annual paid vacation time
- Best of Both Worlds: A flexible/hybrid work program, where applicable
- Bonus Days: Earned Day Off (EDO) every three weeks — that’s like 17 extra days off a year!
- Parking: Free electrified parking at head office
- Community Care: Two paid volunteer days each year
- Ride into the Sunset: DC pension plan with 6% employer match
DIVE IN AND MAKE A SPLASH EVERY DAY BY:
- Investigating claims, establishing reserves, and negotiating fair and equitable settlements
- Interpreting and clearly communicating policy coverage to insureds, claimants, and legal representatives
- Reporting complex or high-value claims to senior claims leadership
- Preparing detailed reports, assessments, and documentation throughout the claims process
- Representing Sandbox at industry and community events while maintaining strong relationships
- Inspecting risks to support underwriting insights and loss prevention efforts
- Traveling within your assigned territory to conduct on-site investigations
- Supporting continuous improvement and taking on additional responsibilities as needed
WHAT YOU BRING TO SANDBOX:
- Experience: Minimum of 5 years in the insurance industry, ideally in claims adjusting
- Education & Credentials: Progress toward or completion of CIP designation (or willingness to pursue)
- Communication Skills: Strong verbal and written communication with excellent interpersonal abilities
- Negotiation Skills: Confident in interviewing, conflict resolution, and reaching fair outcomes
- Analytical Thinking: Ability to interpret policy wordings and make sound, timely decisions
- Resilience: Comfortable handling sensitive, complex, and sometimes high-stress situations
- Independence: Self-driven with the ability to manage a dynamic workload and shifting priorities
- Technical Skills: Proficient with standard office technology and reporting tools
- Mobility: Valid driver’s license and willingness to travel regularly, including occasional overnight stays
WHAT THE ROLE DEMANDS
This role is hands-on and dynamic. You’ll regularly travel to investigate claims, sometimes in challenging environments such as damaged structures, adverse weather, or hazardous conditions. The work requires focus, adaptability, and a willingness to step into complex real-world situations to get the job done right.
COME OUT TO PLAY
Serious about fun? So are we. Apply now and make a meaningful impact when it matters most.
We thank all interested candidates; however, only those considered for an interview will be contacted.