Job Description
The Opportunity
Our client is seeking a Personal Insurance Broker to step into an established personal lines book following the retirement of a longtime team member. This is a replacement hire, not a net-new position, and the successful candidate will assume responsibility for a mid-sized book that is considered fairly typical for the office.
This role is based in Calgary and can be housed out of one of two local office locations. The successful hire will be expected to work in office initially while they get established in the role, build familiarity with the book, and ensure a smooth transition for clients. Longer-term flexibility may be considered for the right individual once they have demonstrated strong knowledge, reliability, and the ability to work independently.
This position is well suited to someone who can get up to speed quickly, provide continuity of service, and become a dependable part of a collaborative office environment.
The Employer
Our client is a well-established insurance brokerage with a stable team and low turnover. The office values collaboration, informal learning, and the day-to-day exchange that comes from working together in person. This is an opportunity to join a team-oriented environment where client relationships and consistency of service are highly valued.
About You
You are a personal lines insurance professional with brokerage experience and the ability to step into an active book with minimal disruption. You are client-focused, organized, and confident managing day-to-day service needs across an existing portfolio.
You enjoy building relationships, responding to client needs, and working closely with colleagues and insurer partners to support retention and service excellence. You are comfortable in a collaborative office setting and bring a dependable, team-oriented approach to your work.
Necessary Qualifications Include
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Brokerage experience in personal lines insurance
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Ability to take over and manage an existing book of business
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Strong client service skills and relationship management ability
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Experience handling renewals, endorsements, coverage changes, and ongoing client inquiries
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Strong organizational skills and the ability to manage competing priorities
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A collaborative approach and comfort working in an in-office team environment
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Experience with PowerBroker considered a strong asset
What You’ll Be Doing
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Take over an established personal lines book following a broker retirement
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Provide continuity of service to an existing client base
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Manage renewals, endorsements, coverage changes, and day-to-day client requests
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Maintain strong client relationships and support retention efforts
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Identify opportunities to strengthen and support the existing portfolio
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Work collaboratively with office colleagues and insurer partners
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Become a trusted and dependable contributor to the in-office team culture
Compensation
Expected base salary is approximately $70,000 to $90,000, depending on experience.
Additional Context
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The book has been described as medium-sized and fairly average for the office
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Exact book figures were not available
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Traditional premium benchmarks were noted to be less useful in the current market environment
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A formal job description is still to come
About Us
DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms, and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well-positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach key influencers and passive candidates nationally.
Interested candidates, please contact Kim Ehman at 587-885-1849 or forward your resume in confidence to Kim.